Privacy Policy - Arpatech

Last Updated: Feb 8, 2025

Thank you for joining our community and supporting Arpatech Private Limited (“we”, “our”, or “us”). We understand how important privacy is to our users and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arpatech.com or use any of our services.

This privacy policy is designed to carefully explain our views, practices, and utilization of your personal data and information that you either provide or we collect when you visit our website. Please read it carefully, as we regularly update it and would recommend that you review it for any changes made.

1. What Does This Policy Cover?

This Privacy Policy applies exclusively to your use of our website. Please be advised that our site may include links to third-party websites, which operate independently and are not under our control. We are not responsible for the manner in which these external sites collect, store, or otherwise process your personal data. Accordingly, we recommend that you review the privacy policies of any such third-party websites before submitting any personal information to them.

2. Information We Collect Through Our Website Form(s)

Arpatech may collect your personal information through the platforms and for the purposes described below, in accordance with applicable data protection laws and the terms set forth in this Privacy Policy:

2.1.Contact Form(s)

We may collect certain personal data from you through our contact form(s), including your name, job title, business or company name, email address, and phone number. This information is provided by you voluntarily when you interact with us via our contact or demo request forms. In addition, our website may place and access certain first-party cookies on your device to enhance your browsing experience. Details regarding the use of these cookies are set out in our Cookie Policy (Section 7), which is hereby incorporated into this Privacy Policy by reference.

2.2. Job Application Form(s)

As part of its recruitment procedures, Arpatech collects and processes personal data relating to job applicants. This may include your employment history, contact information, and any other details provided in your Resume or application materials. We are committed to transparency and will clearly communicate the nature and purpose of the information we request. Where required, we will obtain your explicit consent before collecting any personal data necessary to comply with applicable local employment laws.

3. How We Use Your Information

All personal data is processed and stored securely and retained only for as long as necessary to fulfill the purposes for which it was originally collected. We remain fully compliant with our obligations under the General Data Protection Regulation (GDPR) and are committed to protecting your rights at all times.

Our processing of your data is always based on a lawful ground—whether it is required for the performance of a contract with you, given with your explicit consent (such as when you subscribe to our email communications), or justified by our legitimate business interests.

In particular, we may process your data for the following purposes:

To provide and administer your account;
To manage your access to and interaction with our website;
To deliver our products and services to you (please note that certain personal data is necessary to enter into and perform a contract with you);
To customize and enhance our products and services according to your preferences;
To respond to any inquiries or communications you send us;
To send you marketing emails you have actively opted into (with the option to unsubscribe at any time by clicking the provided link);
To analyze how you use our website and collect feedback, allowing us to improve both our website functionality and your user experience.

With your consent, and/or where otherwise permitted by applicable law, we may use your personal data for marketing purposes. This may include contacting you via email or telephone to share updates, promotional offers, and information about our products and services. We are committed to ensuring that such communications are relevant and non-intrusive; we do not engage in unsolicited marketing or send spam. Furthermore, we take all reasonable measures to safeguard your rights and ensure compliance with the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You retain the right to withdraw your consent to our use of your personal data for these purposes at any time. You may also request the erasure of your data. To exercise these rights, please contact us at [email protected].

4. Your Data Storage and Retention

We retain personal data only for as long as is necessary in relation to the purpose(s) for which it was originally collected. In general, data will be stored for a period of two years following its last use, unless a longer retention period is required or permitted by law.

If you have applied for a position with us:

In the event that your application is unsuccessful, Arpatech will retain your application data for a reasonable period for the purpose of considering you for future opportunities. Thereafter, your data will be securely deleted in accordance with our data retention and disposal policies.
If you are offered and accept employment with Arpatech, the personal data collected during the recruitment process will be incorporated into your employee record. You will be informed of the applicable retention periods for your data during your employment, including how long it will be retained following the end of your employment.

We retain your personal data only for as long as it remains necessary for the purposes set out above or for as long as you have granted us permission to do so.

5. Data Sharing and Security

Following the ISO and SOC 2 Type II standards, Arpatech is committed to protecting your privacy. Any personal information collected or maintained by Arpatech is treated as strictly confidential and handled in accordance with applicable data protection laws and industry best practices. We may share your data with other entities within our corporate group, including our daughter companies and subsidiaries, for the purposes of delivering our products and services, managing your account, and monitoring usage of our offerings.

From time to time, we may engage third-party service providers to carry out functions on our behalf, such as payment processing, product delivery, search engine optimization, advertising, and marketing. Where such third parties require access to your personal data, we will ensure that appropriate measures are in place so that your information is handled in a manner that is secure, respects your privacy rights, and complies with all applicable data protection laws.

We may also compile aggregated and anonymized data relating to the usage of our website, such as traffic volumes, user behavior, sales metrics, and related statistics. This information does not contain personally identifiable details and cannot be used to identify you. We may share this anonymized data with third parties, including prospective investors, business partners, affiliates, and advertisers, strictly within the limits permitted by applicable law.

In limited circumstances, we may be legally obligated to disclose your personal data. This may occur, for example, in response to legal proceedings, compliance with a legal obligation, a court order, or a request from a competent regulatory or governmental authority.

6. Information From Minors

We do not knowingly collect personal information from any individual under the age of 18, nor do we intentionally market our services to them.

By using this site, you confirm that you are at least 18 years old, or that you are a parent or legal guardian providing consent for a minor dependent to use the website under your supervision.

7. Cookies Policy

7.1. Use of Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand user behavior and improve our website functionality.

Cookies help us collect technical data about your device and browsing activity. These small files allow us to optimize your experience on our website. The data collected through cookies is entirely statistical and does not identify you personally.

You may manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of certain features

7.2. Types of Cookies We Use:

· Essential Cookies (Technical):

These cookies are required for the website to function properly. It enables core functionalities like form submissions, login sessions, and privacy settings. Disabling them will cause operational issues in certain parts of our website.

· Analytical Cookies (Performance)

These help us analyze website traffic, usage patterns, and visitor behavior. This allows us to improve the website’s performance. Blocking these cookies hinders our ability to optimize your user experience.

· Marketing Cookies (Advertising)

These cookies are used to deliver relevant ads and track success. They are set by our marketing team to help build a profile for you to cater to all your needs and show you relevant ads on other websites. Disabling them won’t stop your ads, but it won’t show you any ads relevant to you.

7.3. Managing Cookies:

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without them.

8. Your Privacy Rights

As a user of our website, you are entitled to certain rights regarding your personal information. This Privacy Policy and our data processing practices are designed to respect and uphold those rights, which may include:

Right to be informed: You have the right to be informed about how and why we collect and use your personal data.
Right of access: You may request access to the personal data we hold about you at any time.
Right to rectification: If any of the data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
Right to erasure (right to be forgotten): You may request that we delete the personal data we hold about you. While we generally retain personal data only for as long as necessary (as outlined in this policy), we will comply with any valid request for earlier deletion.
Right to restrict processing: You have the right to request that we limit or suspend the processing of your personal data under certain circumstances.
Right to data portability: Where applicable, you may obtain a copy of your personal data in a commonly used, machine-readable format to reuse with another service or organization.
Right to object: You have the right to object to our use of your personal data for specific purposes, including direct marketing.
Rights in relation to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, where such processing produces legal or similarly significant effects.

To exercise any of these rights, please contact us at [email protected]. We will respond to any valid request regarding your personal data without undue delay and, in any event, no later than one calendar month from the date of receipt and in accordance with applicable data protection regulations.

If you have any concerns or complaints regarding our handling of your personal data, you may contact us using the details provided in this Privacy Policy. We will make every reasonable effort to resolve the matter promptly and to your satisfaction.

9. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies solely to Arpatech Private Ltd. If you navigate to a third-party website via a link provided on our site, we do not accept any responsibility or liability for the security or handling of any personal information you may choose to provide on those external platforms. It is your responsibility to review and comply with the privacy policies of any such third-party sites to ensure they meet your expectations and comply with applicable data protection laws.

10. In the Occurrence of Change of Hands

Arpatech might, from time to time, restructure, expand, or reduce our business operations, which could involve the sale, transfer, or other disposition of all or part of our business. In such circumstances, any personal data you have provided to us that is relevant to the part of the business being transferred may be included in the transfer of assets. The recipient of that data, whether a new owner or controlling entity, will be permitted to use your data strictly in accordance with the terms of this Privacy Policy and only for the purposes for which the data was originally collected.

Please note that, in the event of such a transfer, you will not be contacted in advance regarding the transfer of your personal data.

11. Your Data Control

When you provide personal data through our website, you may be offered the opportunity to limit how we use that information. In particular, we aim to give you clear and effective controls over our use of your data for direct marketing purposes. This includes the ability to opt out of receiving marketing communications by using the unsubscribe link provided in our emails or at the point where your information is submitted.

12. Accessing Your Personal Data

You are entitled to request access to any personal data we may hold about you. Where such data exists, we will provide you with a copy in accordance with the rights granted under the applicable laws. No fee is payable for this service, and we will supply the requested information free of charge. To make such a request, please contact us using the details provided in this Privacy Policy.

13. Your Right to Withhold Information

You are free to browse our website without submitting any personal data. However, certain features or functionalities may only be accessible if you choose to provide specific information or consent to the collection of certain data.

You also have the ability to limit our use of cookies (Section 7) through your browser settings.

14. Changes to This Privacy Policy

We may update this policy from time to time (for example: if there are any changes in the Law). Any modifications to this Privacy Policy will be published on our website without delay. By continuing to use our site after such changes have been made, you will be deemed to have accepted the revised terms. We encourage you to review this page periodically to remain informed of any updates or amendments, as we will be posting the updated policy on our website with a new effective date each time.

15. Contact Us

If you have any questions or concerns about this Privacy Policy , please contact us at [email protected] or reach out for our services at www.arpatech.com/contact-us/